Shipping Policy
Important Notice: These terms and conditions, privacy policy, and all related legal documents refer to Leg Up Recovery and its services. VITA RX is a referral partner of Leg Up Recovery and may receive compensation for referrals made through this website. All medical services are provided by Leg Up Recovery and its affiliated healthcare providers. VITA RX acts solely as a referral partner and does not provide medical services or prescription drugs directly, unless otherwise specified.
Free Shipping
We offer free shipping on all orders to addresses within the United States (excluding territories where services are not available).
Shipping Times
Prescription medications typically ship within 2 business days after prescription approval. Vitamins and other products typically ship within 3 business days. Shipping times may vary based on pharmacy processing and carrier schedules.
Shipping Locations
We ship to all 50 states, though some medications may not be available in certain states due to regulatory restrictions. Not all medicine or services are available in all states.
Delivery Estimates
Our delivery estimator provides an estimate only and is not guaranteed. Actual delivery times may vary based on carrier schedules, weather, and other factors beyond our control.
Package Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.
Secure Delivery
All medications are shipped in secure, temperature-controlled packaging when necessary. Prescription medications require signature upon delivery in some cases.
Address Changes
If you need to change your shipping address, please visit the Patient Portal at https://patient.leguprecovery.com/login to contact us immediately. Address changes may delay shipping if the order has already been processed.
Questions About Shipping
If you have questions about your shipment or need to track an order, please visit the Patient Portal to contact us. For general shipping inquiries, you can also reach out through the Patient Portal.
Last updated: December 29, 2025